Shipping policy
Shipping Policy
Delivery Area
The Home Corner currently delivers within Lebanon only.
International shipping is not available at this time.
Order Processing Time
Orders are processed after confirmation and prepared for shipment as soon as possible.
Processing time depends on order volume but typically takes 1–2 business days maximum before the order is handed over to our delivery partner.
Estimated Delivery Time
Delivery times depend on the delivery location and the courier’s schedule. Estimated delivery times are:
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Beirut: 1–2 business days
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Outside Beirut: 2–4 business days
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Remote areas: 3–5 business days
These timeframes are estimates and may vary depending on the delivery partner and external circumstances.
Delivery Days
Deliveries are made Monday through Saturday.
No deliveries are made on public holidays.
Delivery Hours
Delivery times during the day depend on the courier’s schedule and cannot be guaranteed for a specific time.
Delivery Fees
Customers are responsible for paying the product price plus the delivery fee.
Delivery fees are determined by the delivery company and depend on the delivery location.
Order Tracking
Once your order is shipped, tracking details will be sent via email so you can follow the delivery status.
Delivery Contact
The delivery driver will contact you on the day of delivery.
The driver is not required to contact you a day in advance, so customers must ensure someone is available to receive the order.
Customers should also be prepared to answer calls from unknown numbers on the delivery day to avoid missed deliveries.
Delivery Attempts
The delivery partner will attempt delivery:
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First delivery attempt
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One additional attempt if the first attempt fails
If both attempts fail, the order will be considered undeliverable.
Failed Delivery
If delivery fails due to:
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No response to the delivery driver
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Customer unavailable
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Refusal to receive the order
The customer may be permanently banned from placing future orders, as stated in our store policies.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address.
If an incorrect or incomplete address is provided:
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Delivery may be delayed or unsuccessful.
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A new delivery attempt may require paying the delivery fee again.
Multiple Items in One Order
Orders containing multiple items may be shipped in multiple packages if necessary.
Customers will only be charged one delivery fee per order.
Damaged Package at Delivery
If the package arrives damaged:
Customers must open and inspect the order before the delivery driver leaves.
If there is a problem, customers must contact The Home Corner immediately and provide proof (photos or videos).
Once the order is accepted and the delivery driver leaves, The Home Corner is not responsible for damages or complaints.
Courier Issues or Lost Packages
If a package is lost or delayed due to courier issues, The Home Corner will investigate the situation with the delivery partner.
After the investigation, the appropriate solution will be provided.
High Order Volume & Delays
During sales, holidays, or periods of high order volume, processing and delivery times may take longer than usual.
We appreciate your patience during these periods.