Refund policy
Refund & Return Policy
1- Refunds & Returns
At The Home Corner, all sales are final.
We do NOT offer refunds, returns, or exchanges.
Please make sure you review your order carefully before completing your purchase.
2- Product Inspection Upon Delivery
CUSTOMERS MUST INSPECT THEIR ORDER BEFORE THE DELIVERY DRIVER LEAVES.
Once the order is accepted and the driver leaves, The Home Corner is NOT responsible for any damage, missing items, or complaints.
By accepting the delivery, the customer confirms that the order was received in good condition and correct quantity.
3- Wrong Item Sent
If The Home Corner sends the wrong product by mistake, we will replace the item.
Customers must contact us immediately at:
thehomecornerlb@gmail.com
4- Order Cancellation
Once an order is placed, it cannot be cancelled.
In rare cases, exceptions may be considered. Customers must contact:
thehomecornerlb@gmail.com
The Home Corner reserves the right to approve or reject cancellation requests.
5- Delivery Attempts
The delivery company will attempt delivery:
- First attempt
- One additional attempt if the first fails
If both attempts fail, the order will be considered refused or abandoned.
6- Delivery Refusal
Refusing an order at delivery will result in:
- Permanent ban from placing future orders
- If another order is attempted using a different phone number or email but the same delivery address, a penalty fee equal to the delivery charge will be applied.
The Home Corner reserves the right to block customers who abuse Cash on Delivery services.
7- Failure to Answer the Delivery Driver
If the delivery driver cannot reach the customer by phone during delivery attempts:
- The order will be cancelled.
- Online paid orders will NOT be refunded.
- Cash on Delivery customers will be permanently banned from future orders.
8- Fake Bills / Fake Cash (COD)
Providing fake bills or counterfeit cash during Cash on Delivery payments is illegal.
If fake bills are detected:
- The customer will receive a permanent ban
- The incident may be reported to the authorities
- Legal action may be taken
Customers will be held fully accountable for fraudulent behavior.
9- Delivery Area
Currently, The Home Corner delivers within Lebanon only.
10- Customer Responsibility
Customers agree to the following when placing an order:
• ORDERS MUST BE CHECKED BEFORE THE DRIVER LEAVES
• ONCE DELIVERY IS ACCEPTED, THE ORDER IS FINAL
• NO RETURNS, NO EXCHANGES, NO REFUNDS
By completing a purchase, the customer agrees to all policies listed above.